Hospitality Sales Consultant, Sunnydale

Sunnydale, Cape Town, South Africa
9 days ago

Description

Our Sunnydale based client is looking for a Sales Consultant to convert accommodation enquiries into successful bookings while delivering a polished, professional guest experience.
Your strong people and communication skills will shape conversations with guests, recommending properties based on their needs and preferences, while balancing owner priorities and availability realities.  You will also need a high level of organisation, system accuracy and attention to detail.

Requirements

  • Qualification in Hospitality or Tourism
  • Passion for hospitality, travel and exceptional guest experiences
  • Previous hospitality, villa rental, travel or reservations experience advantageous
  • Booking system experience advantageous
  • Strong sales instinct and commercial awareness
  • Excellent written and verbal communication skills
  • High attention to detail and administrative accuracy
  • Strong organisational and prioritisation abilities
  • A pro-active mindset with strong follow-through
  • Able to work efficiently in a fast-paced environment
  • Professional, polished and solutions-oriented approach
  • Team player willing to contribute positively and go the extra mile
  • Strong emphasis on confidentiality
  • Valid driver’s license and own transport
  • Proficient in MS Office (Word, Excel and Outlook)

Working Hours

To be discussed

Salary

  • R15,000 - R20,000 (depending on experience)
  • Commission based on confirmed bookings
  • Hybrid working structure by arrangement (not during probation)

Responsibilities

  • Respond to and manage guest enquiries across multiple channels
  • Prepare quotations and actively convert enquiries into confirmed bookings
  • Match guest requirements to suitable properties with confidence and accuracy
  • Negotiate rates, stay requirements and alternatives where appropriate
  • Prepare invoices, statements, lease agreements and related booking documentation
  • Review and sign off on key guest-facing communication and documentation
  • Ensure all booking and property information within the booking system is accurate, complete, and up to date
  • Work collaboratively with the broader team to continually improve systems, procedures, and service standards
  • Participate in guest check-ins and check-outs from time to time
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